Privacy Policy

Our website address is: https://tilemacstores.co.ke.

Introduction

Tilemac Stores and its affiliates (collectively referred to as “Tilemac Stores,” “we,” “us,” and “our”) value your privacy. Please read the following privacy policy (“this policy”) to understand how we process your personal data. This policy applies to Tilemac Stores websites, products, and services that display or provide links to this policy.

Information We Collect and Use

2.1 Personal Data

2.1.1 Directly Provided Data:We collect personal data that you provide directly to us when you interact with our websites, products, and services. This includes creating an account, contacting us for support, or using our online ordering service.

2.1.2 Indirectly Collected Data: We may also collect data about your interactions with our websites, products, or services through technologies like cookies. Additionally, we may obtain data from public and commercial third-party sources.

1.Use of Your Personal Data

We use your personal data for purposes such as creating an account, fulfilling transaction or service requests, providing customized user experiences, managing suppliers and business partners, improving our products and services, analysing business operations, troubleshooting, ensuring security, complying with legal requirements, and more.

2.Cookies and Similar Technologies

We use cookies and similar technologies to provide, protect, and improve our products and services. Cookies are small text files that are placed on your device when you browse our website. We use different types of cookies for various purposes.

3. Disclosure of Your Personal Data

We may share personal data with strategic partners that assist us in providing our products and services. We do not share personal data with third parties for their own marketing purposes without your consent. However, we may disclose personal data to comply with legal requirements, ensure security, or protect our rights and operations.

4. Access and Control of Your Personal Data

You have the right to access, update, correct, and delete your personal data held by Tilemac Stores. You can exercise these rights by contacting us. If you no longer wish to receive marketing information, you can opt-out at any time.

5.Protection of Your Personal Data

We implement appropriate physical, management, and technical measures to safeguard your personal data from unauthorized access, disclosure, use, modification, or loss. However, no security measure is perfect.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. Children’s Personal Data

Our websites, products, and services are primarily intended for adults. If we collect personal data from children with parental consent, we only use or disclose the data as permitted by law or for the child’s protection.

7. International Transfer of Your Personal Data

As a global company, your personal data may be processed or accessed in countries/regions where we operate. We ensure that your data is processed according to this policy and applicable law, including implementing safeguards for cross-border data transfers.

8. Updates to This Policy

We reserve the right to update or change this policy at any time. We will provide notice of any significant changes through various channels.

9.How to Contact Us

If you have privacy complaints or questions, please contact us via email or postal address provided below.

Contact Info

Location: SMK Business Centre, Enterprise Road Nairobi
Phone: 0796349403
Email: info@tilemacstores.co.ke

Last updated: June 2024